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IT service desk software manufacturers
that have an active and committed reseller network are better
positioned to expand their customer base. Manufacturers
that recognize this tend to be more successful because their
resellers have their own customer base to market the solutions
to. Customers will also benefit by having access to local
services companies that are an extension of the software
developer.
SMA has been one of the most successful
resellers of these solutions and is now available to
manufacturers as an independent-of-product consulting firm.
SMA consultants are available to IT Service Desk software
manufacturers to assist in several areas, including the
following:
- Review of an active reseller program,
with recommendations on modifying it as appropriate;
- Creation of a new reseller program,
which may include the design of margin programs,
description of appropriate reseller profiles and
design/development of marketing programs; and
- Assistance in reseller selection,
which can include interviews with reseller prospects
based on agreed-upon criteria for joining the program.
SMA brings in-depth experience in the above areas
based on its past successes. We are now available
to provide a unique independent assessment of your
programs.
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