The following is a brief history of how our company has developed over the years and where we are heading in the future.

2000-Present
This period marked expansion of our services and products to focus on IT Service Management and Customer Relationship Management (CRM) solutions.  We continue to offer consulting in the areas of service management assessments, service level agreements, business process reviews and ITIL (Information Technology Infrastructure Library) consulting and training.  We have also achieved awards from manufacturers who we have represented.  As an example, we have been a top partner of FrontRange Solutions (manufacturer of HEAT and GoldMine). We achieved number #1 partner status in 2004, 2005, 2006, 2007 & 2008!

1994 to 1999
Our background in information systems, client/server computing, and local area networks gave us the foundation we needed to expand our services to include Internet and intranet technologies, contact management and sales force automation, help desk solutions, and training. We continue to provide management services such as strategic technology planning, project management and organizational planning. During this period we added new partnerships with GoldMine Software (now FrontRange Solutions), Bendata (now FrontRange Solutions), Control-F1, RightAnswers and others.

1990 to 1993
In 1990 we changed the corporate name to SMA Management Systems. During this period we developed additional partnerships with other leading consulting firms, hardware manufacturers and software vendors. In 1993 we were accepted into the Lotus Notes Business Partner Program. The Partner Program gave us even more exposure to the many benefits of workgroup computing and information sharing applications.

1987-1989
We expanded our focus to include network technologies, including local and wide area networks. During this period we conducted many highly visible projects, including the evaluation of New York City's 30,000 workstation city-wide network. We also developed a 1,100 node local area network for the prestigious Stuyvesant High School in New York City.

1984-1986
When the firm was formed in 1984 (originally as Systems Methods Associates) we focused primarily on information systems developed on and supported by large centralized computing departments. This focus was important in the early 1980's, as companies were using mainframe systems as their primary vehicle for managing information. We developed many project partnerships, most notably with vendors such as IBM and the consulting divisions of "big 6" accounting firms including KPMG Peat Marwick and Ernst & Young.

We will continue to provide the services and products we have been recognized for since 1984. Above all, we will continue to meet the challenges of this exciting field and the business needs of our clients.

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