SMA has developed important relationships with Fortune 500 companies.  We have delivered all of our core services and products to this prestigious set of clients.

CLIENT ISSUE
A large oil company (actually Fortune 250!) had several needs for supporting internal technology users and external customers.  They needed to support their gas stations, maintenance vehicle operations, and their employees.  The management looked at several solutions available, but very few met their needs and their budget constraints.

SOLUTION
SMA proposed the HEAT system because of its ease of use and customizability.  Today, this organization supports their gas stations through the HEAT web interface, and their internal technology users through the standard HEAT interface.

HEAT was such a success, that this company has since purchased additional systems for other divisions, including their Energy Marketing Group, and the Human Resources Department.  The HEAT HR application captures employee requests for information about their benefits.

This company has really leveraged HEAT as more than just a technology support application, which further defines the unique capabilities of the software.  Handling external customers, internal technology users, and human resources functions shows how customizable HEAT can be to meet your own needs.