At SMA we've spent more than 20 years discovering how our clients need to conduct the business of customer support.  These discoveries have helped us become experts in solving the business critical issues of hundreds of clients - on time and on budget.

SMA specializes in best-in-class products and services that federal, state and local government agencies need in order to provide IT service and support to their employees, whether they are at their desk or in the field.

Examples of our government work include:

• HEAT software sales

• HEAT customization services

• Database and system integration services

• Training for administrators and end-users in our software

We often receive Requests for Proposals from government agencies and spend the time required to identify how our solutions will fit the stated requirements.

SMA is authorized to offer GSA pricing to government agencies.