At SMA, we've spent more than 20 years discovering the fundamental truths about how our clients' businesses operate.  These discoveries have helped us become experts in solving the business critical issues of hundreds of clients - on time and on budget.

SMA's solutions have helped companies that operate within a variety of markets—and we understand the issues that drive them. When you partner with SMA, we bring to the table a depth of experience and solid credentials in each of the markets listed below. 

Communications
Our solutions have helped some of the communications industry's players leverage new technologies and transform existing business practices by implementing and integrating top-tier technology solutions. We've provided high-value infrastructure skills and solutions partnerships, and the core technology competencies required for forward-looking CRM solutions.
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Finance
To continually meet rising customer expectations, financial institutions must strive to implement applications that allow for Web self-service, creating stronger customer relationships, and replacing existing and outdated systems. We've provided these solutions for such major financial institutions that include banks and lending companies.
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Health Care
SMA has successfully assisted health care organizations of varying sizes with diverse business requirements. We've helped companies implement and integrate help desk and asset management applications. We've also implemented the back-office systems that keep health care organizations running smoothly. We have a number of valuable strategic clients, medical educational institutions and hospitals.
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Higher Education
SMA has for over 17 years focused on educational institutions.  Our Help Desk solutions include software selection, configuration, customization, implementation and upgrades. We integrate new applications with existing systems.  And our partnerships with manufactures such as FrontRange and Control F1 means that we can deliver the best applications to suit the needs of our clients. Our higher education client base represents every type of institution from high schools to Universities.
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Manufacturing/Distribution
Manufacturing and Distribution companies must streamline all aspects of their businesses, including manufacturing, sales, distribution, EDI, financial controls and more. Our capabilities include delivering the right applications, technical and functional consulting, and much more. Our client include Fortune 500 manufacturers in the oil and gas and chemical industries.
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Not-For-Profit
Not-for-Profit organizations have special needs, and SMA has the expertise necessary to meet them. And we've been very successful in supplying the solutions that can effectively and economically leverage their technology investments.  We have a long list of not-for-profit organizations that have implemented our help desk solutions.
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Retail
Retail companies that want to prosper in the new economy know they must find a way to take full advantage of all the benefits that Customer Relationship Management (CRM) solutions can offer.  SMA has provided CRM and help desk solutions to retail stores and for companies that provide services for chain store operations.
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Utilities
Deregulation has necessitated that companies provide better and more efficient service to their customers. This means that CRM applications are a must. We have years of experience in supplying the unique kinds of solutions this market demands.
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