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SMA provides a wide range of solutions
that businesses need to stay competitive in today's dynamic
environment. Specific areas of focus
include Service Management, Asset Management, Knowledge
Management, Change Management and Business Intelligence. Our clients
include corporations, government, education and
not-for-profit organizations.
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SMA's
product and service offerings.
Focused on
enhancing IT service management operations.
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Our mission is to provide top quality solutions in those
areas that can have a direct and positive impact on the
way people work. We focus on a number of technologies
and methodologies that can enhance your business
operations, customer service and productivity.
"SMA's IT service management
consultants have years of experience in helping
organizations leverage technology to support their
business processes."
Key to our approach is our participation in a
requirements analysis. We believe that this is the most
important task in every engagement. Our consultants
join our clients' staff in developing the best approach
to meeting your needs with selected technology
solutions. |
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